Our privacy policy

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Privacy policy

Thank you for your interest in this Privacy Policy! At DigitalOrganized (“we”, “our” or “us”) we are committed to protecting and respecting your privacy when you use our website and Services at www.digitalorganized.com.

In principle, we will only use your personal data in accordance with applicable data protection laws, in particular the Dutch GDPR Implementation Act (Uitvoeringswet Algemene Verordening gegevensbescherming) (“UAVG”), the General Data Protection Regulation (“GDPR”), and only as described in this privacy policy.

Personal data is any information relating to personal or material circumstances that relates to an identified or identifiable individual. This includes, for example, your name, date of birth, e-mail address, postal address, or telephone number as well as online identifiers such as your IP address. In contrast, information of a general nature that cannot be used to determine your identity is not personal data. This includes, for example, the number of users of a website.

Responsible for data processing Responsible for data processing in accordance with the provisions of the GDPR and UAVG is:

DigitalOrganized Kardinaal Mercierplein 2 2800 Mechelen Belgium

Web: www.digitalorganized.com E-Mail: Info@digitalorganized.com

General information on data processing In the course of our business and website operations, we process data. This also includes disclosure by transmission to third parties and, where applicable, to so-called third countries outside the Netherlands and the EEA. Where we transfer data outside the Netherlands or EEA, we have highlighted this accordingly below.

All personal data that we obtain from you via the website will only be processed for the purposes described in more detail below. This is done within the framework of the respective legal regulations mentioned or only with your consent. In particular, only if: you have given your consent (Art. 6 para. 1 lit. a GDPR), the data is necessary for the fulfilment of a contract / pre-contractual measures (Art. 6 para. 1 lit. b GDPR), the data is necessary for the fulfilment of a legal obligation (Art. 6 para. 1 lit. c GDPR) or the data is necessary to protect the legitimate interests of our company, provided that your interests are not overridden (Art. 6 para. 1 lit. f GDPR).

We process and store your personal data only for the period of time required to achieve the respective processing purpose or for as long as a legal retention period (in particular commercial and tax law) exists. Once the purpose has been achieved or the retention period has expired, the corresponding data is routinely deleted.

Processing of Automatically Collected Data

a) Hosting To provide our website, we use the services of TransIP who process the below-mentioned data and all data to be processed in connection with the operation of our website on our behalf. The legal basis for the data processing is our legitimate interest in providing our website (Art. 6 para. 1 lit. f GDPR).

b) Collection of access data and log files We also collect data on every access to our website. The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider.

Log file information is stored for security reasons (e.g., for the clarification of abuse or fraud) for a maximum of 7 days and then deleted. Data whose further storage is necessary for evidentiary purposes is exempt from deletion until the respective incident is finally clarified. The legal basis for the data processing is our legitimate interest in providing an appealing website (Art. 6 para. 1 lit. f GDPR).

c) Use of cookies We use so-called cookies on our web site. Cookies are small text files that are stored on your respective device (PC, smartphone, tablet, etc.) and saved by your browser. For further information please refer to our Cookie Policy. The legal basis for the use of cookies is your consent (Art. 6 para. 1 lit. a GDPR) as well as our legitimate interest (Art. 6 para. 1 lit. f GDPR).

Data processing when you submit it to our website and when you use our services When you contact us through our website or use our services, some data is collected and processed by us or on our behalf by our selected third-party providers.

a) Contacting us If you contact us, we process the following data from you for the purpose of processing and handling your request: first name, last name, e-mail address, and, if applicable, other information if you have provided it, and your message. The legal basis for the data processing is our obligation to fulfill the contract and/or to fulfill our pre-contractual obligations (Art. 6 para. 1 lit. b GDPR) and/or our overriding legitimate interest in processing your request (Art. 6 para. 1 lit. f GDPR).

b) Data management and customer support For optimal customer support, we use first name, last name, e-mail address, and the data related to your contract with us. Your data may be stored on our website and or our customer relationship management system “CRM system” .This data processing is based on our legitimate interest in providing our customer service (Art. 6 para. 1 lit. f GDPR).

d) Contract processing We process your first name, last name, e-mail address, and the data related to your contract with us data to handle the contractual relationship between you and us. The legal basis for the data processing is the fulfillment of our contractual obligations (Art. 6 para. 1 lit. b GDPR) and, in individual cases, the fulfillment of our legal obligations (Art. 6 para. 1 lit. c GDPR).

e) When using our services We process the data of our clients and users, in order to be able to provide our contractual services as well as to ensure the security of our services and to be able to develop it further. The required information is identified as such in the context of the order, purchase order or comparable contract conclusion and includes the information required for the provision of services and billing as well as contact information. Unless otherwise specified the purposes of processing are contractual performance and service, contact requests and communication, office and organizational procedures, administration, and response to requests, visit action evaluation, interest-based and behavioral marketing, profiling. The legal basis for the data processing is the fulfillment of our contractual obligations (Art. 6 para. 1 lit. b GDPR) and, in individual cases, the fulfillment of our legal obligations (Art. 6 para. 1 lit. c GDPR) as well as your Consent (Art. 6 para. 1 lit. a GDPR).

d) Newsletter registration on our website On our website there is the possibility to subscribe to our newsletter. When you register for the newsletter, the data from the input mask is transmitted to us, i.e., at least your e-mail address. The registration is carried out by means of the so-called double opt-in procedure.

After registration, you will receive an e-mail asking you to confirm your registration. This confirmation is necessary so that no one can register with other people’s e-mail addresses. For the processing of the data, your consent is obtained during the registration process and reference is made to this privacy policy. If you register for our newsletter, which informs you about our latest products and services, the personal information you provide in this context (e-mail address) will be processed by us for the purpose of sending you the newsletter The legal basis for the newsletter is your consent (Art. 6 para. 1 lit. a GDPR) as well as our legitimate interest (Art. 6 para. 1 lit. f GDPR). You can revoke your consent at any time with effect for the future. The newsletter is sent using the dispatch service provider [Insert Name]. Duration of data storage We only store personal data for as long as it is necessary for the purposes for which it is processed or for as long as any consent you have given us has been revoked by you. Insofar as statutory retention obligations must be observed, the storage period for certain data may be up to 6 years, irrespective of the processing purposes.

Transfer of personal data We will not disclose or otherwise distribute your personal data to third parties unless this:

is necessary for the performance of our services, you have consented to the disclosure, or the disclosure of data is permitted by relevant legal provisions.

However, we are entitled to outsource the processing of your personal data in whole or in part to external service providers acting as processors within the framework of the UAVG and GDPR. External service providers support us, for example, in the technical operation and support of the website, data management, the provision and performance of services, marketing, as well as the implementation and fulfilment of reporting obligations.

The service providers commissioned by us however will process your data exclusively in accordance with our instructions and we remain in accordance with the UAVG and the GDPR responsible for the protection of your data. Doing so we always make sure that service providers commissioned by us are carefully selected, follow strict contractual regulations, technical and organizational measures, and additional controls by us.

We may also disclose Personal Data to third parties if we are legally obliged to do so e.g., by court order or if this is necessary to support criminal or legal investigations or other legal investigations or proceedings at home or abroad or to fulfil our legitimate interests.

Automated decision-making Automated decision-making including profiling pursuant to Art. 22 (1) and (4) GDPR does not take place at DigitalOrganized.

Direct marketing in the context of a customer relationship We use the data you provide to fulfil and process our contract and to respond to your enquiries in accordance with Art. 6 para. 1 lit. b GDPR or on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR. Insofar as you have also given us your separate consent to process your data for consulting, marketing and advertising purposes, we are entitled to contact you for these purposes via the communication channels you have given your consent to.

Your data subject rights These rights are standardized in the UAVG and the GDPR. These include:

the right to information (Art. 15 GDPR), the right to rectification (Article 16 GDPR), the right to erasure (Article 17 GDPR), the right to restriction of data processing (Article 18 GDPR), the right to data portability (Article 20 GDPR), the right to object to data processing (Article 21 GDPR), the right to revoke any consent you have given (Art. 7 (3) GDPR), and the right to lodge a complaint with the competent supervisory authority (Art. 77 GDPR).

Please contact us at any time with questions and suggestions regarding data protection and to enforce your rights as a data subject.

The competent supervisory authority We encourage you to get in touch if you have any concerns with how we collect or use your personal data. You do however also have the right to lodge a complaint directly with the Autoriteit Persoonsgegevens, their contact details are as follows: Autoriteit Persoonsgegevens, PO Box 93374, 2509 AJ DEN HAAG, Telephone number: (+31) – (0)70-888 85 00, Fax: (+31) – (0)70 – 888 85 01, www.autoriteitpersoonsgegevens.nl

Security The security of your personal information is a high priority for us. We therefore protect your data stored with us by technical and organizational measures in order to effectively prevent loss or misuse by third parties. In particular, our employees who process personal information are bound to data secrecy and must comply with it. To protect your personal information, it is transmitted in encrypted form. You can recognize this by the lock symbol that your browser displays when an SSL connection is established. In order to ensure the permanent protection of your data, the technical security measures are regularly checked and, if necessary, adapted to the state of the art. These principles also apply to companies that process and use data on our behalf and in accordance with our instructions. Social media We maintain presences in the “social media”(currently, Facebook, Instagram). Insofar as we have control over the processing of your data, we ensure that they comply with applicable data protection regulations. However, you use these platforms and their functions on your own responsibility. This applies in particular to the use of the interactive functions (e.g., commenting, sharing, rating). We maintain our social media profiles in order to communicate with visitors to these profiles es and to inform them about our offers in this way it is our legitimate interest Art. 6 para. 1 lit. f GDPR.

Updating your information If you believe that the information, we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion, or object to its processing, please do so by contacting us. For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer the above requests.

Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user. Also, we may not be able to accommodate certain requests to object to the processing of personal information, notably where such requests would not allow us to provide our service to you anymore.

Personal information and children Our services are aimed at people aged 18 and over. We will not knowingly collect, use or disclose personal information from minors under the age of 18 without first obtaining consent from a legal guardian through direct offline contact.

Changes and updates to the privacy policy We kindly ask you to regularly inform yourself about the content of our privacy policy. We will amend the privacy policy as soon as changes to the information processing activities we carry out make this necessary. We will inform you as soon as the changes require an act of cooperation on your part (e.g., consent) or other individual notification.

Concerns and Contact If you have any concerns about a possible compromise of your privacy or misuse of your personal information on our part, or any other questions or comments, you can contact us. Who should I contact for more information? If you have any questions or comments about our Privacy Policy or wish to exercise your rights under applicable laws, please contact us using the following contact details:

DigitalOrganized Kardinaal Mercierplein 2 2800 Mechelen Belgium

Web: www.digitalorganized.com

E-Mail: Info@digitalorganized.com

This Privacy Policy was last updated on Sunday, 30 October 2022